Insurance Fraud

Insurance fraud is a common crime that occurs in all branches of insurance, and it involves deceiving an insurance provider in order to achieve a desired outcome. This is one of the most diverse types of criminal activity, as the severity of insurance fraud greatly depends on the monetary amount involved and its effect on a specific person or organization. If you believe that you are the victim of insurance fraud, the one person who can help you is a trained and experienced private investigator.

Mystery Shopper Services

The level of customer service at your business can be one of the most difficult things to evaluate. A few positive or negative online reviews can provide a general indication of your employees’ attitude towards your customers. However, both types of reviews can often be difficult to validate, particularly if you are the owner or manager of a large corporation. To ensure that your company maintains an impeccable reputation and does not lose its profits or – as a worst-case scenario – end up on the wrong side of a lawsuit, a mystery shopper service performed by a private investigator is precisely what you need.

A mystery shopper is a person who poses as a customer wanting to purchase a particular product and/or service from your business. They will ask questions about the product or service and carefully monitor your employees’ responses and general ability to handle the situation. With practiced investigative skill, they will be able to detect any problems with your company’s customer service that may have escaped your notice.

Commercial Fraud Investigations

The most common type of fraud involves intentional deception with the end goal of financial gain for the perpetrator. From minor insurance fraud to major corporate fraud, you never know when you may become the victim of fraudulent activities within your company. Upon reflection, you may conclude that all the signs were there, and that is precisely the key to a successful investigation: Rest assured that you are not alone!

Once you have confirmed your suspicions of fraud, it is important to keep a written record of all activities surrounding the fraud immediately prior to its discovery as well as afterwards. As the same time, your ideal solution is to hire a private detective to take over and conduct a more in-depth investigation. Not only is a private investigator specially trained in what needs to be done, but he/she is also a reliable third party whose evidence will be fully admissible in a court of law.